HOW LONG DOES A CLAIM TAKE?
The process is simple but legally your tour operator has 6 months to investigate after acknowledging our letter of claim we will send on your behalf, but the claim but the investigation can be shorter but this will depend on the facts of the case.
As a guide cases can take anytime between 3-9 months to resolve, but this is an estimate and cases can take shorter or longer time to settle.
Our specialist solicitors will provide you with expert advice and guide you through the claims process.